* Notify Hammer Head Security Dispatch and Management immediately following emergency notifications.
* Never pursue, detain, or physically confront suspects.
* Follow Hammer Head Security's Observe and Report policy at all times.
* Prepare detailed Incident Reports documenting observations, actions taken, witness information, photographs, and final outcomes.
Customer Service Responsibilities
* Provide professional customer service to clients, tenants, employees, visitors, vendors, and the public.
* Respond courteously to questions and requests for assistance.
* Maintain a calm and professional demeanor during difficult situations.
* Report client concerns and maintenance issues promptly.
* Represent Hammer Head Security with integrity, professionalism, and accountability.
Minimum Qualifications
* Valid California BSIS Guard Card (Required).
* Valid California Driver License with a clean driving record.
* Previous mobile patrol or security experience required.
* Ability to safely operate a patrol vehicle during day, evening, and overnight shifts.
* Strong observation, decision-making, and problem-solving skills.
* Excellent verbal and written communication skills.
* Ability to prepare accurate Daily Activity Reports and Incident Reports.
* Professional appearance and excellent customer service skills.
* Ability to work independently with minimal supervision.
* Ability to walk, stand, drive, climb stairs, and patrol for extended periods.
* Ability to operate smartphones, GPS systems, mobile reporting applications, and company communication platforms.
* Ability to remain calm and respond effectively during emergencies.
* Reliable transportation and dependable attendance required.
Schedule
*Full-Time Graveyard Shifts Available*
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