WORK FROM HOME Customer Representative - Training Provided
Globe Life AO | 100% Remote - Customer Service & Benefits - No Experience Required -
Training & Mentorship Provided
Looking for a work-from-home career where you can help people, develop valuable professional skills, and create opportunities for long-term income and advancement?
Globe Life AO is seeking motivated, dependable, and people-focused individuals to join our growing virtual team as Entry-Level Customer Service & Benefits Representatives .
You'll work virtually with individuals and families who have requested information about available benefits , helping them understand their options, answering questions, assisting with enrollment, and providing continued client support.
No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.
✓ 100% Remote / Work From Home
✓ Entry Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement
Meet with clients virtually through scheduled Zoom and phone appointments
Connect with individuals who have requested information about available benefits
Listen to client needs and answer questions professionally
Create a welcoming and personalized client experience
Build long-term relationships through consistent communication and follow-up
Provide ongoing assistance to existing clients
Explain available life, accident, and supplemental health insurance options
Help clients understand coverage features and available choices
Identify individual and family protection needs
Recommend appropriate benefit solutions based on those needs
Answer questions clearly and accurately
Help clients make informed decisions regarding available coverage
Guide eligible clients through applications and enrollment
Assist with required documentation
Conduct policy reviews
Assist with beneficiary updates
Provide appropriate claims-related guidance and support
Maintain accurate digital client records
Manage appointments and follow-up schedules
Follow applicable company procedures and state insurance requirements
Spend more time helping people and less time searching for prospects.
Representatives connect with individuals who have requested information regarding available benefits .
Your focus is on:
Understanding Needs → Educating Clients → Recommending Solutions → Enrollment → Long-Term Service
No requirement to purchase leads.
This position combines customer service, benefits education, relationship building, and consultative insurance sales .
Compensation is commission-based rather than a guaranteed hourly wage or salary .
Income opportunities may include:
Weekly commission payments
Performance bonuses
Uncapped personal production potential
Renewal income
Long-term residual income opportunities
Leadership compensation as you advance
Additional performance-based incentives
Individual earnings vary based on activity, production, performance, and results.
Build your career without a daily commute.
Client appointments, training, mentorship, coaching, and team meetings are conducted virtually through tools such as Zoom and other web-based systems.
You can enjoy the flexibility of working from home while still being connected to an active professional team.
Organize your work schedule around your personal and professional responsibilities while maintaining the consistency needed to serve clients and build your career.
Because compensation is performance-based, successful representatives typically demonstrate strong self-discipline, time management, accountability, and follow-through .
You don't need previous insurance experience to get started.
Training and professional development may include:
Virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client communication skills
Consultative sales development
Enrollment procedures
Virtual presentation training
Digital business systems
One-on-one mentorship
Weekly coaching and workshops
Leadership development
Ongoing professional education
You'll have the opportunity to develop transferable skills in customer service, communication, sales, problem-solving, relationship management, organization, and leadership .
Qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Professional mentorship and coaching
Leadership-development programs
Union representation where applicable
Virtual business technology and resources
Eligibility and qualification requirements may apply.
Strong performance may also qualify representatives for opportunities such as:
Company-sponsored incentive travel
Leadership conferences and conventions
Performance bonuses
Achievement awards
Team recognition
Professional-development events
Additional performance-based incentives
This isn't designed to be simply another temporary work-from-home position.
Representatives who demonstrate strong performance, professionalism, consistency, and leadership potential may pursue opportunities such as:
Customer Service Representative → Benefits Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, development, and demonstrated leadership ability—not simply tenure.
You may be a great fit if you're:
Friendly and comfortable communicating with people
A strong listener who genuinely enjoys helping others
Customer-focused and service-oriented
Positive, professional, and dependable
Self-motivated and accountable
Organized with effective time-management skills
Comfortable learning new technology
Able to work independently from home
Comfortable collaborating with a virtual team
Goal-oriented and motivated by results
Coachable and receptive to feedback
Interested in developing professionally and financially
Previous experience in customer service, retail, hospitality, healthcare, banking, education, administration, military service, call centers, client relations, or sales can be helpful—but is not required .
We value communication skills, work ethic, professionalism, coachability, and willingness to learn.
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based applications
Be willing to participate in required training
Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed activities
Licensing guidance and support are provided.
Qualified applicants will first receive a brief career overview explaining the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities .
Candidates interested in continuing will then have the opportunity to participate in a live virtual interview through Zoom with our hiring team.
If you're looking for an entry-level remote customer service opportunity where you can help families, receive comprehensive training, build valuable professional skills, and create opportunities for long-term income and career advancement, we'd like to hear from you.
Apply today with your updated resume to be considered for our WFH Customer Service Representative opportunity with Globe Life AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
...a division dedicated to the development of embedded software and digital solutions. With 11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven...
JOB SUMMARYThe Strategic Operations Facilities Manager North is responsible for the comprehensive management of all facility, operational... ...all five North Region GDH locations: Mobile, Milton, Panama City, Gulfport, and Dothan.#Occasional (less than 25% of time) weekend...
Triad Engineering, Inc. is seeking a full-time Survey Technician for our Monroeville, PA office. Vehicle Provided ~ Clothing Allowance ~ PPE ProvidedComprehensive Benefit Package including:Medical, dental, vision insurance401(k) planPaid holidaysLife, Short- and Long-term...
...projects of all sizes. Job Summary We are looking to add a Corporate Recruiter to focus on recruiting non-exemptpositionsforlocations across the nation. This is an excellent entry level position on our team. In this role, you will creatively source, identify,...
Location: Hybrid Benito Ju rez, Mexico City Working hours: 8:00 a.m. 5:00 p.m. Mexico City time Initial contract: Through December 31, 2026, with conversion to a permanent position Engagement model: EOR About the Role We are seeking an experienced Platform Engineer to ...