As a UX Writer at Solace, you'll help shape how people experience healthcare through language.
You'll work alongside Product Designers, Product Managers, and Engineers to craft intuitive, human-centered experiences that help patients navigate complex moments with clarity and confidence. Writing isn't something that's layered on at the end of the design process here. It's a core part of how we design products.
We're looking for someone who can simplify complexity, advocate for users, and sweat the details. Every word matters.
Write product content across onboarding, navigation, workflows, notifications, forms, and key user experiences
Write technical, audience-calibrated content for advocates, physicians, and other specialized audiences where precision and compliance sensitivity matter
Partner closely with Product Design, Product Management, and Engineering from discovery through launch
Help define content strategy and messaging for new features
Learn, apply, and help evolve Solace's established product voice, terminology, and writing standards
Participate in design critiques, user research, and product discussions
Continuously improve the product experience through thoughtful iteration and collaboration
Explore and shape how AI-assisted writing tools can support clear, human-centered product experiences
4–6 years of experience writing for digital products or complex user experiences
Previous experience working effectively on an agile distributed team
Exceptional writing and editing skills
Deep understanding of UX writing and content design principles
Ability to simplify complex information into clear, approachable language
Excellent communication and collaboration skills
Interest in how AI tools can support, not replace, thoughtful, human-centered writing
A genuine appetite for feedback, and the instinct to use critique to sharpen the work
A growth mindset, with a drive to keep improving as a writer
Empathy and strong attention to detail
A portfolio showcasing product writing or UX content work
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