Job Description

Tech Product Analyst (ServiceNow SAM)
Location: Vienna, VA (Hybrid)
Position Type: 12 month+ Contract
Hourly Rate: $65/hr. W2. Benefits available

Key qualifications include:

• Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
• Comprehensive knowledge of Software Asset Management lifecycle processes, including:
• Software Products and Models
• Software Entitlements and License Management
• Software Contracts and Renewals
• License Reclamation and Optimization
• End-of-Life (EOL)

Technical Skills & Qualifications:

• Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
• Working knowledge for software license management and compliance.
• Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
• Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
• Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
• Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.

Education:
The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.

Ref: #851-Rockville-S1

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Hourly pay, Contract work, Local area

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