Job Description

Chick-fil-A Social Media Manager

Are you passionate about creativity and social media? Do you thrive in a dynamic, people-focused environment where your ideas and proactive approach are valued? If yes, then this fun and loving role at Chick-fil-A might be perfect for you!

Join Chick-fil-A, where teamwork and leadership development go hand in hand with community involvement. As a highly motivated Social Media Manager, you will develop engaging content, analyze social media performance, and contribute to the growth of our restaurant’s brand.

Key Responsibilities

• Create and maintain engaging content across all social media platforms, including photos, videos, Reels, and Stories.
• Generate 4–6 posts per week that authentically showcase our restaurant and community involvement.
• Ensure all content aligns with Chick-fil-A brand standards and local marketing goals.
• Engage with customers online with graciousness and humility, responding to comments and inquiries.
• Analyze social media metrics to optimize posting times, content types, and audience engagement.
• Develop new and unique social media ideas and identify trending opportunities.
• Coordinate marketing efforts with the team, including event promotion and communication.
• Attend and support restaurant events, capturing content and assisting with execution.
• Maintain and update content on lobby TVs to keep messaging fresh and relevant.
• Manage paid social media advertising within budget and monitor campaign performance.

Who We’re Looking For

• Eager and enthusiastic to learn, create, and contribute actively.
• Creative and proactive, always thinking ahead and bringing fresh ideas.
• Organized and flexible to manage multiple projects and adapt to changing needs.
• Data-minded with the ability to analyze and interpret social media results.
• Customer-focused with excellent communication skills.
• Team-oriented and present, willing to work onsite and attend events.

Qualifications & Benefits

• Bachelor’s degree preferred, with experience in Facebook and Instagram management.
• Strong communication, organization, and time-management skills.
• Willingness to work part-time onsite, including some evenings and Saturdays.
• Preferred skills: Canva, photography, video creation, paid advertising, and event planning.
• Enjoy paid time off, health, dental, vision, and life insurance, 401k matching, employee discounts, and paid training.

More information regarding day to day work can be requested.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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