Job Summary
This position role is to increase aftermarket parts and service business and to generate new equipment leads within the sales department. The SSE will promote the Company service and parts departments by increasing sales in PM agreements, equipment repairs, rental equipment, PackageCare contracts, Lubricant sales, installations, VFD upgrades, Controls and generally promote Air Centers of Florida as the primary source for aftermarket parts and service of compressed air equipment and components.
Essential Job Functions
- Develop Aftermarket sales proposals for the air compressor service department products to customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives
- Research and evaluate customer application in order to properly size and/or develop an aftermarket recomendation that meets the customer's needs
- Conduct air system surveys
- Ensure the establishment of industry contacts and develop a list of potential customers
- Follow up on sales leads and make cold calls
- Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets
- Proactively take action to close sales and finalize contracts
- Meet established sales quotas and revenue goals
- Resolve customer's problems with product and/or services
- Follow up on product and/or services deliveries
- Monitor and work within established expense allowance
- Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing
Additional Job Functions
- Maintain the Company's Business System and CRM information on a consistent basis to include: contacts, equipment, call notes, opportunities, proposals, order reports, etc.
- Collect payment and financial documents from customers
- Establish and maintain a teamwork approach in the area of aftermarket products and service departments in order to develop and maintain customer loyalty
Keyword: Service & Sales ConsultantRequired Knowledge, Skills and Abilities (including physical and work environment)
- Well developed sales and presentation skills
- Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel. Also an understanding of Sales CRM programs.
- Basic mechanical and technical aptitude including geometric and other mathematical formulas
- Excellent oral and written communication skills
- Ability to establish and maintain a solid working relationship with manufacturer
- Proven interpersonal skills with both internal and external customers
- Basic marketing knowledge
- Ability to handle working in a NON-climate-controlled environment for extended periods of time on sales calls
- Required to wear proper PPE (personal protective equipment) including steel toed shoes while on sales calls
- Must be able to lift up to 50 lbs.
- Must be able to handle high pressure situations and adapt well to changes in the market
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