The Host is the primary ambassador of the guest experience, serving as the first and last point of contact. This role requires exceptional poise, efficient organizational skills, and a warm, welcoming presence to maintain a seamless reservation flow and elevate fine dining service standards.
Key Responsibilities
• Greet arriving guests with warmth, professionalism, and immediate recognition.
• Escort guests to their tables, present menus, and communicate guest notes or dietary accommodations to the service team.
• Monitor table turnover, waitlists, and walk-in availability to maximize seating efficiency without compromising service quality.
• Handle incoming phone calls, confirm reservations, and assist guests with booking inquiries or special requests.
• Maintain a tidy, organized host desk, entrance area, and coat check.
• Communicate continuously with floor managers and service staff.
From masterfully prepared cuisine to exceptional service, The Capital Grille provides a place where you can enjoy being part of a comfortably sophisticated restaurant while thriving in a nurturing work environment that encourages growth.
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