Job Description

Job Responsibilities:

• Perform telephonic comprehensive medication reviews, which include but is not limited to ensuring a complete medication reconciliation is completed and performing clinical assessments on applicable conditions for each targeted member.
• Identify, document, and facilitate resolution of identified medication related problems.
• Create a written summary (patient takeaway) of each member interaction written at an appropriate level of health literacy.
• Create faxed materials intended for prescriber offices to facilitate resolution to medication related problems.
• Build and maintain positive relationships with internal and external customers including physicians and nurses

Skills:

• Applicants must reside and have an active pharmacist license in either HI, TX, IL, FL, or PA
• Previous pharmacy experience delivering MTM, specifically using the Outcomes MTM Connect platform.
• Basic computer skills and proficiency with Microsoft Office products.
• Strong organizational skills, interpersonal skills, and detail orientated.
• Experience maintaining focus and meeting goals in a work from home environment.
• Previous call center experience

Education/Experience:

• Bachelor’s Degree in Pharmacy or PharmD from an accredited school of Pharmacy

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