Job Description

Job Summary: We are seeking a qualified and motivated Customer Service Representative to join our Sioux City office in a temp-to-hire capacity through Short Staffed. This role is ideal for a detail-oriented professional with strong customer service skills and the ability to manage documentation and computer-based tasks efficiently. While insurance experience and bilingual skills are strongly preferred, they are not required. We are also open to considering experienced insurance professionals with a proven sales background.

Key Responsibilities:

Provide high-quality customer service in person, over the phone, and electronically

Accurately document customer interactions and maintain organized records

Utilize computer systems and office software to manage customer information

Apply critical thinking skills to resolve customer questions and concerns

Maintain attention to detail while handling multiple tasks and priorities

Follow company procedures and ensure compliance with documentation standards

Qualifications:

Strong critical thinking and problem-solving skills

Excellent organizational skills and attention to detail

Solid computer literacy; experience with office and customer management systems preferred

Strong written and verbal communication skills

Insurance experience and/or bilingual abilities are a plus, but not required

Open to experienced insurance professionals with a sales track record

Job Tags

Full time, Temporary work, Work at office

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