JOB DESCRIPTION
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
...provides scalable equipment-based solutions for use in distributed power generation as well as the management of raw materials used in... ...Job Description About the Opportunity The Turbine Operator Trainee supports the safe and efficient operation of our electrical...
...Interventional Radiologist 63222771 Interventional Radiologist Location: Alexandria, LA Alexandria, Louisiana offers a vibrant blend of Southern culture, history, and outdoor recreation situated in the heart of the state. The city provides an excellent cost...
...Job Summary The Overnight Custodian will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating...
...base des technologies NAT, des pare-feu, de DHCP, de DNS et de la connectivit rseau VoIP Tier 1 Bilingual Technical Support French/English About Cloudli Cloudli Communications is a leading provider of cloud-based communications and VoIP...
Job Responsibilities: Design and develop instructional materials using the ADDIE model. Collaborate with subject matter experts (SMEs) to gather and analyze content. Produce engaging, learner-centric materials for instructor-led training. Ensure adherence to...