Desktop Support Engineer Job at SpikeIT Global Solutions, Inc., Newark, NJ

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  • SpikeIT Global Solutions, Inc.
  • Newark, NJ

Job Description



 

Job Description



Position: Desktop Support Engineer
Location: Newark, NJ
Schedule: 5 days per week, onsite.
Interview Process: Initial phone screening, followed by an in-person interview.

You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.

 

Requirements:

  1. 4–6 years’ experience or college degree
  2. Windows AD, Office 365, DHCP, DNS, LAN/WAN
  3. Ticketing system, asset management, vendor coordination
  4. Strong customer service and communication skills
  5. Saturday and holiday availability

 

Nice-to-have:  Scripting, ITIL knowledge, Airwatch MDM.


Note:

  • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM.
  • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Contract work, Work at office, Remote work

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