Job Description
About TrustWareGate
TrustWareGate is a logistics and warehousing company providing secure storage, inventory management, and distribution support for business clients. Our team works to ensure that products are handled, packaged, and prepared for shipment with accuracy and efficiency.
Position Overview
We are seeking a dependable and customer-focused Customer Service Associate to support client communication and service coordination within our Boston operations. This role plays a key part in ensuring accurate information flow between customers and warehouse teams.
Key Responsibilities
* Respond to customer inquiries via phone, email, and internal systems
* Provide updates on shipments, inventory, and service requests
* Assist with resolving customer concerns or service issues
* Coordinate with warehouse and logistics teams to ensure timely service
* Maintain accurate records of customer interactions
* Support administrative and operational tasks as needed
Minimum requirements:
Qualifications & Requirements
* High school diploma or equivalent required
* Previous customer service experience preferred
* Strong communication and problem-solving skills
* Basic computer proficiency (email, data entry systems)
* Ability to multitask and stay organized
* Reliable and team-oriented
Benefits
* Competitive salary
* Paid training
* Opportunities for growth within customer service and operations
* Stable, full-time employment
* Supportive and professional work environment REQUISITOS
Job Tags
Permanent employment, Full time
Similar Jobs
Eagle Creek Renewable Energy, LLC
...Opportunity for remote work (requires some travel) for an independent and self-motivated... ...candidate will: Partner with Corporate EH&S Manager, Division Managers, Regional... ...Division/Regional Management Assist in coordinating training and proactively identify opportunities...
Education Unlimited
...Education Unlimited provides academic summer camps & pre-college summer programs for students entering grades 4-12. Our summer programs include public speaking camps, college admissions prep programs, science camps, summer acting camp, writing camps, computer camp, leadership...
FedEx
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a winning team and workplace community that cares...
Y-axis Global
...Job Why Y-Axis Complete Staffing Solution +91 7670 800 001 Log in Sign up Try Premium Packer - 1st Shift - 6a- 4p - Pay $15.00/hour at Butterball Farms, Inc. Grand Rapids, Michigan, United States - Full Time Start Date Immediate Expiry Date 08 Sep...
Argyllinfotech
...experience with Java 17+, Spring Boot, Microservices, REST APIs , and React.js . ~ Proficiency in JavaScript/TypeScript, HTML, CSS , and responsive UI development. ~ Experience with Oracle/PostgreSQL/MongoDB . ~ Hands-on experience with AWS, Azure,...